We had a wonderful time exploring the Ciudad de la Imagen, a vibrant shopping mall with a wide range of dining options and entertainment. The highlight for our family was definitely the Kinepolis cinema complex. With over 30 cinema rooms, there was always a great selection of movies for both kids and adults. It was the perfect place to spend quality time together as a family, enjoying a good film and some delicious snacks.

For dads, it would be great if there was a dedicated play area for kids within the Ciudad de la Imagen.

Very nice staff, good service. Rich breakfast and easy access to public transport.

The staff is very friendly. The bed and toiletries. We could have delayed an hour at check out.

The walls are too thin. We were up all night listening to the room next door. I booked a room with a double bed and when I arrived they told me there was not one, that it had to be the separate beds. They offered me no other solution than that. I was the one who asked if there was another type of room that had a double bed, and then they offered me the possibility of staying in a superior room that had a double bed, but paying the difference. The person who answered the question was very kind and managed to reduce the difference a little, but I think the hotel should have offered us this option directly and for free, since it was 12 pm (how strange it is that someone is going to book you at that time), a mistake of the hotel for not advising before even, and they had empty double bed rooms.

Breakfasts were awesome.

i loved how the hotel looked, quiet and great place. the place had a quiet atmosphere. the room was airy and large with an extra bed and the staff was efficient. extras like a flat-screen tv with cable channels, climate control, and a personal safe where appreciated. the property's location was ideal, to attend a conference in the neighbourhood. a few times i ate at papizza, located relatively near the venue. i came here for 2 nights and had a real good stay.

Nice hotel in a perfect position close to downtown. Amazingly comfortable and airy room with a view of the garden. - Exceptionally comfortable beds and a large bathroom. - Location is very convenient, near metro stations and a cinema. - Plenty of food options nearby.

It was in an ideal location with pretty friendly staff. There was a great restaurant at a medium distance from the hotel.

Amazing staff, especially front desk. Convenient location near tram and Metro. Delicious breakfast buffet with lots of options. Huge Carrefour nearby for shopping. Quiet area with a small mall nearby.

Felt very welcomed, nothing too much trouble.

The hotel was in a perfect and great position just next door to both tram and metro, downtown and the center of town. And it's at a medium distance from La Mafia, ate there once or twice.

Excellent employees!

Very impressed with standard room with an extra bed. Unbeatable and comfy location, in the nearby cinema...

The room was quiet, nice, and included an extra bed for a reasonable price. the staff were fantastic and friendly, always ready to help. - the location was great, close to tram and metro stations, the city center, and Kinepolis center.

I always stay at this hotel because it has everything I need, like free Wi-Fi and parking. The staff is helpful, they even suggested a great place to order delicious food. I'm excited to come back for New Year!

The location was perfect for our family, with the Kinepolis cinema complex just a short walk away. We enjoyed spending quality time with our children, watching the latest movies in one of the over 30 cinema rooms. It was the ideal place to bond and create lasting memories together. The hotel also provided easy access to Ciudad de la Imagen, a fantastic shopping mall with a variety of restaurants and entertainment options. Our kids were thrilled with the choices available, and we loved exploring the different dining options. our stay was filled with fun and laughter, thanks to the family-friendly atmosphere provided by the hotel's convenient location.

For families with children, it would be great to have more kid-friendly amenities available, such as a dedicated play area or a children's menu in the restaurant.